Shipping & Delivery

Free shipping. On everything. Always.

Every Aurel Haven order ships free — no minimums, no codes, no surprises at checkout.

How it works

• Processing: orders are confirmed and processed within 24 hours.
• Delivery: most orders arrive within 6–12 business days, depending on your region.
• Tracking: you'll receive a tracking link by email the moment your order is on its way.

A note on our fixtures

Some of our statement pieces are prepared to order — it's how we keep designer lighting at an honest price. If an item needs extra days, the product page will say so before you buy.

Questions?

Reach us anytime through our contact page — we answer within one business day.